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How to Order Imported Medicines in Pakistan

Many medicines prescribed in Pakistan — targeted cancer therapies, specific statin brands, thyroid hormones, and rare specialty treatments — are simply not stocked by local pharmacies. Indus Pharmacy bridges that gap by importing original, manufacturer-sealed medicines from certified partners in Turkey, the UK, Germany, Switzerland, and beyond. This guide explains exactly how the ordering process works, step by step.

Step 1: Find Your Medicine

Search our catalog by brand name, active ingredient, or condition. Every therapy area is browsable from our Medicines Directory — from oncology to thyroid health. If you cannot find your prescribed brand or strength, our pharmacists can usually source it on request through our quote service.

Step 2: Submit Your Prescription

Prescription medicines require a valid doctor's prescription. Upload a clear photo or scan when you place your order, or send it via WhatsApp. Our clinical pharmacists verify the prescription, check dose and pack size against the imported presentation, and confirm any substitutions with you before dispatch.

Step 3: Confirm Your Landed Price

Every listing shows an all-inclusive landed price in PKR: the foreign pharmacy cost, air freight, customs clearance, and our service fee. There are no surprise charges at delivery. For medicines not listed, we send a pharmacist-prepared quote with the same transparent breakdown, usually within one working day.

Step 4: Cold-Chain Delivery to Your Door

Temperature-sensitive therapies ship with 2°C–8°C datalogged cold-chain packaging and are dispatched in phase-change insulated boxes. You receive tracking at every stage, and our team remains available for dosage, storage, and refill questions after delivery.

Ready to start? Browse the Medicines Directory, search for your medicine, or ask a pharmacist directly — we are happy to source what you cannot find.

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